Terms and Conditions

Language notice: this page is an English courtesy translation prepared for informational purposes. In case of any discrepancy, the Spanish version prevails and the laws of the United Mexican States apply.

I. Legal basis

These Terms are governed by the United Mexican States legislation on electronic commerce and distance selling, in particular Title II of the Commercial Code (Código de Comercio, Articles 80 to 94, including Articles 89 to 94 on data messages and Article 90 Bis on the perfection of electronic consent), Article 76 Bis of the Federal Consumer Protection Act (Ley Federal de Protección al Consumidor, LFPC) on supplier duties in e-commerce, supplemented by the Federal Civil Code. Consumer disputes may be brought before PROFECO.

II. Supplier identity

FX Automation Supply & Metals MX, Zona Bajio, Guanajuato, Mexico. Email: contacto@fxautomation.com.mx. Tax ID (RFC) pending issuance.

III. Scope and acceptance

Our platform and services are aimed at legal entities and individuals with legal capacity, with a business-to-business (B2B) focus on industrial automation. Using this platform or our services constitutes your express acceptance of these Terms. Where you act as a consumer, the protections of the LFPC apply as a matter of law.

IV. Products and services

We supply industrial automation solutions, PLC/HMI integration and programming, and industrial components and materials. Technical data sheets, quotes, and written project scopes prevail over images and general descriptions.

V. Prices, currency, and invoicing

Prices are quoted in Mexican pesos (MXN) or US dollars (USD) as stated in each quote. Value Added Tax (IVA, 16% under the VAT Act) is added and shown separately. Electronic invoices (CFDI) are issued under Articles 29 and 29-A of the Federal Tax Code upon request with a valid RFC and tax domicile.

VI. Orders and contract formation

A contract is formed when your purchase order, based on our written quote, is expressly accepted by us, including by electronic means (Article 90 Bis of the Commercial Code). We may verify identity, payment, and stock before acceptance.

VII. Payment

We accept credit and debit cards and SPEI electronic transfers. Orders are processed once payment is confirmed. Late payment charges, if any, apply only as expressly agreed in the quote or contract.

VIII. Delivery

Delivery terms, times, and costs are those stated in the accepted quote. Shipments travel through third-party parcel and freight carriers. Please inspect goods on receipt and report visible damage or shortages in writing without delay.

IX. Changes and cancellation

Standard catalog goods may be cancelled or revoked as provided by the LFPC where applicable, with goods returned intact and in resalable condition. Goods engineered or manufactured to your specifications cannot be cancelled or returned once production has started, except as expressly agreed in writing.

X. Warranties

Manufacturer warranties are passed through to you under their own terms, without prejudice to Articles 77 to 84 of the LFPC. Excluded: normal wear, consumables, misuse, improper installation or operating environment, unauthorized modification, and lack of maintenance per documentation.

XI. Intellectual property

Trademarks, content, software, and documentation are protected under Mexican intellectual property law (Federal Copyright Act; Federal Act for the Protection of Industrial Property; IMPI/INDAUTOR). No license is granted except as stated in our EULA for supplied software.

XII. Liability

To the maximum extent permitted by law, our aggregate liability is limited to direct damages up to the price paid for the affected goods or services. We are not liable for indirect damages or loss of profits arising from improper industrial use.

XIII. Modifications

We may amend these Terms at any time; the version published here applies to new orders. Continued use of the platform constitutes acceptance.

XIV. Governing law and disputes

These Terms are governed by the laws of the United Mexican States. The parties submit to PROFECO conciliation where applicable and to the courts of the State of Guanajuato, Mexico. Complaints: contacto@fxautomation.com.mx (Article 104 LFPC).